FREQUENTLY ASKED QUESTIONS
How to install fonts?
Double-click on the OTF or TTF file, then click “Install.”
- Double-click on the OTF or TTF file, then click “Install Font.”
- Alternatively, you can manually install fonts to bypass Fontbook: Copy (CMD + C) the file(s) in either OTF or TTF format, then Paste (CMD + V) the files into this folder: HD > Library > Fonts
Restart the program where you intend to use the font, and the fonts will show up in your font list when you open the program again.
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Payment
I don’t have a PayPal. Do you have an alternative payment method?
You’ll need to checkout with Paypal, but you can click the link Pay with a Bank Account or Credit Card if you don’t have a PayPal account after proceeding to PayPal.
How do I receive my font once I make the purchase?
There are 2 ways to find your product download link:
- First, after you successfully checkout, on the Thank you page will be shown a button to download the font.
- You will get 2 emails after successful checkout, You will get the Order Confirmation Email first, and a few minutes later you will get an email with a download link to a font that you have bought.
Do you offer discounts for more than one license?
Why not! Just email us and we’ll talk about it.
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Software
What software do I need to use this font?
When a font is installed on your computer, it can be used with any program that allows you to create text. Fonts will work in Microsoft Office applications, Adobe software, and almost any other program with a text editor. For additional details on OTF special features and installing your new font, you’ll need specific programs to access the additional glyphs.
How can I access the additional glyphs in the commercial versions?
We suggest that before you purchase a commercial version in order to use the additional glyphs, you should check if the program you use supports these features.
Actually, the easiest is to use Adobe Illustrator or InDesign.
Just click on Text > Glyphs and you’ll get the complete character map of the font. Adobe Photoshop, in its latest version (CC 2015) offers such a feature: click on Type > Panels > Glyphs panel or Window > Glyphs.
For any other program, please verify if you can access the character map.
Hopefully, for any font with additional glyphs, We’ll add a separate font file with only the alternates with a character map, so that you can easily use them, even in Microsoft Word.
For Adobe Software you can check here
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License
What type of license does this store have?
You can check our licenses on this licenses page.
I am using a font for a client project. Is it allowed to give the font files to my clients?
No, you are not allowed to share font files with your clients, if your client needs font files, encourage them to purchase or download fonts on this store.
Can I use fonts for products for sale?
Yes, you can create a physical or digital product with this font up to 1,000 prints/sales. When more than 1,000 prints/sales, you are required to purchase Extended licenses.
Am I allowed to add fonts to my template file?
I use fonts to create printable product templates (posters, business cards, logos, etc.),
You are not allowed to provide font files in your template file, however, you can change or convert text into graphic objects from fonts to create designs that display on all media, as long as you do not include every character of the font.
Can I embed this font on my website?
Yes, you can use fonts on web pages if you buy a Webfont License. Allowed to use CSS @ font-face in one domain name only. If you want to embed more than one domain font. You are required to purchase another WebFont license.
Can I share font files that I download to a friend, or distribute via download on a blog?
No. You are not allowed to share files you download with your friends or make available fonts for download on your site, you are required to share twinletter website to download or purchase the font.