Legal Documentation

Terms & Conditions

Everything you need to know about using Twinletter fonts — legally, confidently, and correctly. These terms protect you, your clients, and our work.

Before you use our fonts, please read this.

By accessing twinletter.com and downloading or purchasing any font file, you agree to be bound by these terms and all applicable local laws. These terms constitute a legal agreement between you and Twinletter.

If you do not agree to any of these terms, you are prohibited from downloading, installing, or using any materials on this site. All fonts on this site are protected under Indonesian and international copyright law.

📄

Section 1

Terms of Use

By accessing twinletter.com, you agree to be bound by these Terms of Service, all applicable laws and regulations, and accept that you are responsible for compliance with any applicable local laws. The materials contained in this website are protected by applicable copyright and trademark law.

These terms apply to all visitors, users, and licensees — whether you are downloading a free font, purchasing a personal license, or acquiring a corporate license for your organization.

Section 2

Use License

Permission is granted to download one copy of the font materials on Twinletter for personal and commercial use, subject to the license type purchased. This is the grant of a license, not a transfer of title.

Under this license, you may not:

Modify, adapt, or reverse engineer any font software
Re-sell, redistribute, or sublicense the font files to any third party
Use the fonts in ways that violate applicable local or international law
Remove copyright notices or proprietary notations from the font files
Transfer the font files to another person or "mirror" them on any other server
Use a personal or desktop license for commercial work without upgrading to a Commercial or Corporate License
⚠️

This license shall automatically terminate if you violate any of these restrictions. Upon termination, you must destroy any downloaded font materials in your possession — whether in electronic or printed format.

Need unlimited commercial rights for your team? A Corporate License covers your entire organization — unlimited users, unlimited projects, all channels, for life.

🗂

Section 3

File Types You Will Receive

Every Twinletter font purchase includes all standard file formats — ready for use across print, digital, and web environments immediately after checkout.

OTF TTF WOFF WOFF2
OTF / TTF — for desktop software (Adobe, Figma, Microsoft Office, etc.)
WOFF / WOFF2 — for web embedding via CSS @font-face
All weights and styles included in a single download
Files delivered instantly to your email after purchase
📋

Section 4

Disclaimer

The materials on Twinletter's website are provided on an "as is" basis. Twinletter makes no warranties, expressed or implied, and hereby disclaims all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.

Further, Twinletter does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.

ℹ️

While we make every effort to ensure our font files are technically correct and compatible with industry-standard software, Twinletter cannot guarantee compatibility with every application, device, or operating system.

💳

Section 5

Refund Policy

Because the products we offer are digital assets that are delivered immediately upon purchase, they cannot be returned and are generally non-refundable. By making a purchase, you acknowledge that you have reviewed the font product page and understand its design, style, and intended use.

Twinletter has no obligation to issue refunds for digital assets, including — but not limited to — cases where the asset has already been downloaded by the user. All sales are considered final once the download link has been delivered.

⚠️

No refunds are issued once a font file has been downloaded. We strongly recommend previewing all font styles and reading the license details before completing your purchase. If you have questions before buying, contact us at hello@twinletter.com.

Section 6

Limitations of Liability

In no event shall Twinletter or its suppliers be liable for any damages — including, without limitation, damages for loss of data or profit, or due to business interruption — arising out of the use or inability to use the materials on the Twinletter website. This applies even if Twinletter or an authorized representative has been notified, orally or in writing, of the possibility of such damage.

Because some jurisdictions do not allow limitations on implied warranties or liability for consequential or incidental damages, these limitations may not apply to you.

Our liability is limited to the value of the license purchased. For enterprise-level assurance and formal legal documentation, a Corporate License includes a signed EULA issued in your company's name.

🎯

Section 7

Accuracy of Materials

The materials appearing on Twinletter's website could include technical, typographical, or photographic errors. Twinletter does not warrant that any of the materials on its website are accurate, complete, or current. Twinletter may make changes to the materials contained on its website at any time without notice.

However, Twinletter does not make any commitment to update the materials. Font specimens and previews displayed on product pages are representative of the typeface; actual rendering may vary slightly depending on your software and operating system settings.

🔗

Section 8

Links to Third-Party Sites

Twinletter has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Twinletter of the site. Use of any such linked website is entirely at the user's own risk.

ℹ️

Links to external platforms — including font directories, design communities, or third-party marketplaces — are provided for convenience only and do not constitute an endorsement of those platforms or their policies.

🔄

Section 9

Modifications to Terms

Twinletter may revise these terms of service for its website at any time without notice. By using this website, you are agreeing to be bound by the then-current version of these Terms of Service. We recommend checking this page periodically to stay informed of any updates.

Material changes to these terms — particularly those affecting license scope or enforcement — will be announced via our website. Continued use of Twinletter products after any modification constitutes your acceptance of the revised terms.

Section 10

Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the Republic of Indonesia. You irrevocably submit to the exclusive jurisdiction of the courts in that state or location.

⚖️

ALL ACTIONS RELATING TO VIOLATIONS OF THESE TERMS WILL BE PROCESSED IN ACCORDANCE WITH PDHI REGULATIONS, INCLUDING THE LICENSE RATES APPLICABLE UNDER PDHI GUIDELINES, ENFORCED BY MHN LAW FIRM.

Section 11

Understanding the FAQ Page

By making purchases and payments for Twinletter digital assets, you acknowledge that all of this is done at your own awareness, and that you have read the FAQ page and understand all the questions, problems, and solutions described there.

We strongly encourage all users — especially corporate buyers — to review the FAQ before purchase. The FAQ covers common licensing scenarios, multi-user usage, agency use, and sub-brand coverage.

Licensing scope and user limits
Agency and freelancer use
Sub-brand and subsidiary coverage
How to request a custom invoice or EULA
Corporate license documentation process

Questions not answered in the FAQ? Email us at hello@twinletter.com — we respond within 1 business day.

You've read the terms. Now get properly licensed.

One license.
Complete coverage.
No risk.

A Corporate License from Twinletter gives your company a properly documented, legally compliant, lifetime-valid agreement — covering every user, every project, every channel.

EULA issued in your company's legal name
Formal tax invoice for your accounting department
Unlimited users, sub-brands, and agency partners
All formats: OTF, TTF, WOFF, WOFF2
One-time fee — no subscriptions, no renewals
Questions? Email hello@twinletter.com

Corporate License includes:

Everything your legal, procurement, and design teams need — in a single purchase.

Users
Projects
Payment
Duration
Get Corporate License →
Scroll to top